Terms of Service

Last Updated: 30 August 2026

Welcome to The Peterborian ("we", "our", "us"). We operate the website thepeterborian.com (the "Site"), hosted on Squarespace. By accessing our blog or purchasing from our shop, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully. [1]

1. About Us

2. Website Use and Blog Content

  • Eligibility: You must be at least 18 years old or have parental consent to use this Site and purchase goods.

  • Intellectual Property: All content on this blog (text, images, graphics, logos) belongs to The Peterborian unless stated otherwise. You may view and download content for personal, non-commercial use only. You must not republish or copy our material without explicit written consent.

  • Accuracy of Information: While we strive to keep our blog content accurate and up to date, it is provided for informational and entertainment purposes only. We accept no liability for reliance on blog posts.

3. Online Shop and Product Orders

  • Product Descriptions: We make every effort to display product images, details, and specifications as accurately as possible. However, we cannot guarantee your screen accurately reflects product colours or materials.

  • Order Acceptance: Your order represents an offer to purchase. A contract is only formed when we send you an email confirming dispatch of your goods. We reserve the right to decline any order for reasons including stock unavailability, pricing errors, or inability to authorise a payment.

  • Pricing and Payment: All prices are listed in GBP (£). If applicable, prices include VAT. Payments are securely processed via third-party processors linked to our Squarespace Store (e.g., Stripe, PayPal). [1]

4. Cancellation and Return Rights (UK Consumers)

In accordance with the UK Consumer Contracts Regulations 2013, you have statutory rights when shopping online:

  • Right to Cancel: You have the right to cancel your physical goods order within 14 days of receiving your items without giving a reason.

  • Exemptions: This cancellation right does not apply to digital downloads (once downloading has started), custom-made/personalised items, or unsealed hygiene-sensitive goods.

  • How to Cancel: To exercise this right, notify us via [Insert Email Address]. You must return the items to us at your own cost within 14 days of cancellation.

  • Refunds: We will refund the purchase price and standard delivery costs within 14 days of receiving the returned goods or receiving proof of return.

5. Faulty Goods

Under the UK Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose, and as described. If your product is faulty, you are entitled to:

  • A full refund if requested within 30 days of delivery.

  • A repair or replacement if requested after 30 days but within 6 months.

6. Digital Downloads (If Applicable)

  • If you purchase digital products (e.g., PDFs, templates, ebooks), you expressly agree to waive your 14-day cancellation period once delivery/downloading has commenced.

  • Digital products are licensed to you for personal, non-transferable use only.

7. Limitation of Liability

  • Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, or for fraud.

  • To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential losses, or loss of profits arising from your use of the Site or products purchased.

8. Privacy and Data Protection

Your submission of personal information through the shop and blog is governed by our Privacy Policy, which is designed to comply with the UK GDPR and the Data Protection Act 2018. Please view our Privacy Policy here: [Insert Link to Privacy Policy].

9. Governing Law

These Terms, and any dispute arising from them, are governed by and construed in accordance with the laws of England and Wales (or Scotland/Northern Ireland if you reside there), and the courts of the UK shall have exclusive jurisdiction.

10. Changes to Terms

We reserve the right to update these Terms at any time. The updated version will be indicated by the "Last Updated" date at the top of the page.